SHIPPING AND RETURN POLICY

Shipping Details:

  FREE SHIPPING On Orders Worth £15 or more! (Standard Shipment)  SHIPPING COMPANY Royal Mail (All Over UK)  

ZoorZoor.com always deliver when it comes to deliver the customers’ orders. Our delivery partners work with us to ensure smooth and timely delivery of orders.

Some orders may take more than usual time due to the distance from the warehouse to the customer’s delivery address. Our usual delivery time is same for all the orders, e.g. 5 to 6 business days but in the above stated case it may take up to 8 business days through standard delivery options.

For quick deliveries we have several options:

  1. Ground Delivery
  2. 3 Days Delivery
  3. 2nd Day Delivery
  4. Next Day Delivery

For faster deliveries for your orders, you should always go for fastest delivery option.

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Standard Shipping:

ZoorZoor.com’s orders normally take between 5 to 6 days to reach the customers on their delivery address.

Shipping Partner:

We are proudly partnering with the most trusted delivery company, Royal Mail.

Shipping Options:

ZoorZoor.com offers many delivery options for the convenience of our customers. They can choose from Ground, 3 Days, 2nd Day, and Next Day Delivery methods.

Check Order Status:
You will receive a tracking number via email/text message, after you have placed your order. Kindly contact us on 02037404040d, in case you have a problem with your order or the order has not reached within the delivery date.

Easy Return Policy

Q: Can I cancel my order?

You can cancel the order as long as the order product is not dispatched from the warehouse. In this case, once you received the order you can either return or exchange the received product.

Q: What if I would like to return or exchange my ordered product?

  • In case of Returned Product, your money will be credited to your account. Delivery charges are not refundable.
  • For Exchange, you must send us back the items that you would like to exchange. And then place another order for the wanted product. You will only have to pay the difference as well as delivery charges for new order.

Q: Can I return a closeout item?

Closeout items or the items on sale are not exchangeable and they cant be returned. Its is also stated on the Closeout Product’s page.

Q: What are the conditions in which the item(s) can be returned?

Items that are Closeout items, Intimates, Damaged, Dirty, Defective, or Incorrect items can be returned or exchanged. The money will be fully refunded to your account in case of Damaged/Dirty/Defected items.

Q: What are the conditions where Returns/Exchange is not possible?

Items Purchased Over 30 Days

Personal Protective Equipment (PPE)

Items That Have Been Used or Altered

Intimates

Closeout Items

Terms & Conditions:

• To get free shipping the ordered should worth £15 or more. If you return the items from the order and if it reduces the order amount to below free shipping level, then your refund will be credited to your account minus the shipping charges.

• For Returned items, our inspection team usually takes 3 business days. Kindly allow us 3 to 5 business days to process your refund.